Who We Are
Terrace Logistics and Consultancy Limited (TRCL) is registered under the companies Act, 2002, with a strategic specialized fleet, providing solutions throughout local (Tanzania) and other SADC countries for a diverse range of customers.
Terrace Logistics and Consultancy Limited’s operation grew to its current size due to our integrity, drive to supply innovative solutions to our customers and integration ability of elements within the supply chain and the various cultures involved across the SADC region.
This ability remains the corner stone of our current operation.
Our Vision
To provide the world’s best transport system which is safe, reliable, efficient, environmentally friendly and satisfying.
Our Values
- CONNECTED
We invest in insight to get to the heart of our customers’ challenges. We are open and transparent in the way we work. - COMMITTED
Deeply involved in building relationships – everything we do is with the long-term in mind. Our dedication to quality is the cornerstone of our success- we get every detail right. - CREATIVE
We are constantly developing better ways of working. If we find a better way, we act upon it and share it
Our Quality Statement
At TRCL, we firmly believe that in today’s globalized marketplace, quality is not just a preference but an essential standard. Our dedication is rooted in delivering absolute customer satisfaction, which we view as the cornerstone of lasting customer loyalty. By harnessing the principles of Total Quality Management, we proactively identify inefficiencies, trace their sources, and eliminate them promptly.
We recognize the high costs associated with rework, often surpassing the initial investment of doing it right the first time. Guided by the “1-10-100 Rule”, we understand that a task done correctly at a unit cost can escalate tenfold if errors are corrected before reaching the customer, and a staggering hundredfold if rectified post-customer delivery, not to mention the invaluable loss of customer trust.
At TRCL, our commitment to quality is unwavering, ensuring that we not only meet but consistently exceed the expectations set by our clients and the industry.
Compliance Statement
At Terrace Logistics and Consultancy Limited (TRCL), compliance is at the heart of our operations. We are steadfastly committed to adhering to all relevant local, national, and international regulations and standards that pertain to our industry. Our dedication goes beyond just meeting the minimum requirements; we strive to set the benchmark for best practices in our sector.
Every member of the TRCL team is trained and regularly updated on the latest compliance standards and protocols. We have instituted rigorous internal audits and checks to ensure that our operations remain compliant at all times. Any deviations are promptly addressed, rectified, and measures are put in place to prevent recurrence.
Furthermore, we believe in transparency and open communication with all our stakeholders. We regularly review and update our compliance policies to reflect any changes in regulations or industry standards. This proactive approach ensures that we remain ahead of the curve, safeguarding our reputation, our clients, and our stakeholders.
In essence, at TRCL, compliance is not just a duty; it’s an integral part of our corporate ethos, ensuring that we operate with integrity, responsibility, and a commitment to excellence.